Our Core Values
Do the Right Thing, the First Time
This is the foundational belief of our business. We believe that we have an obligation to our guests and to each other... to make smart, informed decisions, which are morally sound and equitable, and operationally responsible. We always consider the consequences of our actions and realize that every decision we make, will have consequences. We don't take short cuts. We don't leave things undone or leave work for others to find. We solve problems with care, caution and as much speed as possible. We take care of things the right way, the first time.
We believe in constant evolution, both for our business and our team. We equally encourage each other to find new interests and pursue advancement within our company and in life. We want people to benefit from their experiences and share ideas with us. We also believe that growth is tied to financial responsibility. We don't waste money or time, and our teams seek ways to make us more profitable and efficient. We seek growth to create more opportunity for our most aspiring team members.
We have a longstanding and deeply involved history with volunteerism and donating time, talent, and treasure to our surrounding communities. Building each other up and supporting those who need it are of paramount importance. We are only as strong as our communities allow us to be, and we encourage our teams to seek ways to be more involved. We strive to make every decision, a selfless decision, which is one that will always produce the greatest good for our team and our guests.
We believe in complete ownership, accountability and follow through with all things. Completing a service, thought, or task in a graceful manner, all the way through to its proper conclusion, is the key to trusting each other with responsibility. We believe that the end is just as important at the beginning. We get the job done, until the last guest leaves happy.
We support our teams and our guests. We seek to build an atmosphere of care, togetherness, and enjoyment, to foster relationships that will last for decades. We are there for each other in good times and in bad, and will always have each other's back.